FAQ: ICT UM Mail - Student Email

Email Too Crowded. Google has a tool for that.

• In our email we can filter email received and move them to a designated folder.
• Please follow the steps given.

https://drive.google.com/file/d/0B3pttlOCn2vvNEQ5OWpkOXNYZjA/edit?usp=sharing

Please be advised that PTM WILL NOT store any backups of your UMMAIL or SISWAMAIL emails. Therefore please backup your email via the methods given.

1. http://support.google.com/mail/answer/10957?hl=en&ctx=mail
2. By using email client (i.e. Microsoft outlook , Mozilla Firefox etc.)
   -https://support.google.com/mail/troubleshooter/1668960?hl=en&from=75726&rd=1

- via the second method please take into consideration the bandwidth quota that Google email services is using http://support.google.com/a/bin/answer.py?hl=en&answer=1071518

To properly use this option,

• Update your password in UMMAIL
• Use your full email address in the username text box for all version of phone setup. (i.e. username@um.edu.my)
• Refer to links for your device setup option
• link here or
• Blackberry
• Android
• iPhone

Go to https://ummail.um.edu.my

• Click Forgot password tab
• Click Password recovery page link
• Enter your ic/passport number
• A password recovery email will be sent to your alternative email address 

Yes, please refer to the links given :
http://support.google.com/mail/bin/answer.py?hl=en&ctx=mail&answer=10957

Here are some tips to edit your SISWAMAIL profile

• Login to your siswa mail account.
• Change password, update profile and alternative email address
• Login to SISWAMAIL
• Click your email address (top right corner)
• Click account
• Click Security (Left corner)
• Click Change password
• Change your password or your SISWAMAIL profile here
• Please sign out and re-login to your SISWAMAIL account

• Change send as name
• Login to SISWAMAIL
• Click option icon (top right corner)
• Click Settings
• Go to Account Tab
• Edit Send as info

For student to be able to create a new siswa mail account :

• must have an active student number
• completed all student registration proses

To register a SISWAMAIL account:

• go to https://siswa.um.edu.my
• click create new account
• enter your student number and IC/passport number
• follow the guides given to create a new SISWAMAIL account.