FAQ: ICT UM Website

We provide a central UM Content Management System (UMCMS) to help facilitate UM Responsibility Center in developing their own respective websites.Our (UMCMS) engine offers UM departments & research centres the option to create a distinctive look for their website.

Steps on How to get started with CCM Edi 2.0:

Please bring along the following documents during training :

• Please check available training dates from this website https://umcms.um.edu.my/
• Get an appointment via emel to umweb@um.edu.my with all the details below :
  > Department Name / Research Centre :
  > Preferred Training Date :
  > List prospective attendee(s):
  > please state person to contact (email / phone)
• Draft wireframe for your new website . Click here for sample
• softcopy of sample information / content for the website

Any further enquiry please contact : +603-7967 6728  (Administrator UMWeb)
or

• request through Helpdesk System as step below : 
  
  1) Login to https://helpdesk.um.edu.my/
  2) Click the New Complaint / New request
  3) Complaint to the PTj: PTM / Information Technology Center
  4) Please choose Type of Complaint: ICT / PTM
  5) Please choose a Problem Category: Application System
  6) Please select the Problem Type: UM Website page or site PTj UM
• Get an appointment via Helpdesk System with all the details below :
           > Department Name / Research Centre :
           > List prospective webmaster:
           > Please state person to contact (email - ummail account and phone number)
           

Please bring along the following documents during training :

• Draft wireframe for your new website . Click here for sample
• softcopy of sample information / content for the website

Any further enquiry please contact : +603-7967 7159 (Administrator UMWeb)

System Helpdesk User Manual-Website