Frequently Asked Questions (FAQ)

The following frequently asked questions are common among those contemplating University of Malaya (UM). This page provides answers to these questions and provides links to useful UM websites that provide additional answers.


What is Portal Vendor?

The Supplier Portal is a platform for suppliers to register with the University of Malaya and subsequently making a quotation offer through a this portal.

How should the supplier not know how to use the UM Procurement & Payment Management System to bid quotation throught online or getting help?

The supplier may refer to the user manual provided in the vendor portal after "log in" in the vendor portal system. In the event of any inconvenience, the supplier may contact or email the Bahagian Perolehan, Jabatan Bendahari, University of Malaya. Phone numbers and e-mail addresses are available on the vendor portal.

How can I make the complaint about Portal Vendor?

Suppliers can make a complaint by clicking on the "HELPDESK" link on the Vendor Portal homepage.

What are the browser requirements and software that I need to use to bid through Portal Vendor ?

Normal computer (PC) requirements and all types of web (browser).